Find the interview with the founder of La Bonne Assurance, Fabrice ROBERT.
For this new format, we are reconnecting with Fabrice Robert, founder of bonne-assurance.com. It’s an insurance brokerage company that incorporates a 100 % digital platform.
Customers are guided toward the most suitable coverage for their situation among more than 12 insurance partners.
This company conducts over 320,000 evaluations monthly by 150,000 users.
You also have the option to find final-year projects from students at various levels of education.
Questions about Fabrice Robert :
Why did you choose insurance?
Thanks to a great encounter with a passionate person in this industry who inspired me to give it a try.
What educational and professional background do you have to have reached this point?
At the academic level, a Bac + 2 in sales followed by a business school with a specialization in marketing. Later, integration into UAP and in-house training.
Have you specialized in a specific field?
Yes, in personal insurance: health mutual, borrower insurance, and provident insurance.
What motivated you to create bonne-assurance.com?
Growing a business has always appealed to me, and bringing projects to life is extremely fulfilling.
Have you faced any obstacles in your career? Which ones?
Human management is both the most stimulating aspect and the most perilous in the entrepreneurial journey.
Why did you choose to become an insurance broker?
The broker searches for the best insurance solution among several partners. This way, the offered solution is more likely to match the initial request, leading to greater client satisfaction.
What is the most rewarding aspect of being a broker?
Providing sound advice and being thanked in return by clients.
What is the most unpleasant part of being a broker?
Providing responses to clients regarding malfunctions or shortcomings of insurers, even though this is rather rare.
What does a typical day look like?
Within the firm Bonne-Assurance.com, we advise and respond to our clients from 9:30 am to 6:30 pm Monday through Friday mainly by phone. These tasks are carried out by our sales team. Meanwhile, a second team creates and updates content on our website.
What is the average salary for a manager of an insurance brokerage firm?
This varies greatly depending on the size of the organization. I do not have specific figures to share.
Questions about bonne-assurance.com
How does bonne-assurance.com differentiate itself from other brokers?
A daily commitment to providing the best advice through relevant insurance offers combined with highly advanced digital services.
How many people work at bonne-assurance.com? What backgrounds do they have?
In total, 8 people work at Bonne-Assurance.com with very diverse backgrounds. Some come from insurance with significant experience, especially in the sales department. The Web team consists of younger profiles from the communication field.
What services were offered when creating bonne-assurance.com?
Primarily a free service for comparing individual health insurance plans.
What have been the key points in bonne-assurance.com’s evolution?
The advent of the Internet and the use of search engines in 2004 and 2005 enabled sustained and controlled growth.
What do you think about professional training (apprenticeship) in insurance?
These training programs are very popular because they include a highly practical dimension that is appreciated by brokers and general agents. We have used this system many times in both sales and Web areas.
Do they add value to a job application?
Clearly, in terms of operational skills.
What are your ambitions for the coming months and years?
To support our current development through recruiting new talent combined with increasing our website’s audience.
Fabrice ROBERT’s advice
What advice would you give to those wanting to start in insurance?
To understand well the regulatory environment, which is continuously evolving, by, for example, joining the CSCA sector union.
In terms of salary, what ranges are there for a collaborator with a BTS or a bachelor’s degree?
A recent graduate can expect between €20,000 and €35,000 per year.
Is there a salary difference between someone with a BTS and someone with a bachelor’s degree?
You should refer to the existing salary grid within the collective agreement for insurance brokerage. This salary grid updates each year.
Do you have any advice for apprentices looking for a company for their training?
To demonstrate motivation, I would advise them to approach companies with unsolicited applications and hand them directly to the management. They can also use a free space on our website to publish their final internship projects. This can help showcase their profile and stand out from the competition.
Questions about current events
Do you think social networks play an important role in insurance?
Digitalization is booming in the insurance field, and social networks play a significant role in this trend, especially in B2B.
What is the impact of Covid-19 on provident and health insurance?
Some partner insurers report an increase in remote consultations (teleconsultations) and daily allowances.
What is your opinion on insurers who are under scrutiny during this crisis?
While understanding public opinion, it’s worth noting that the risk of a health disaster is not covered by multi-risk commercial contracts. The decision of insurance companies to double their contribution to the solidarity fund up to 400 million euros is an excellent initiative.
If you are also an insurance professional interested in being interviewed, please contact me by email: kevin@aidebtsassurance.com.
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